Changes at Elggzone

Posted on Jan 5, 2014 in News | 0 comments

In the recent days we have been working hard to implement a new membership platform. We have chosen to do so in order to offer our customers a better service.

The module we have used so far have proved inadequate and flawed. The result was that we spent too much time trying to correct the deficiencies in the wp software, instead of spending time on what we most want, create Elgg themes and plugins.

We have chosen the MemberMouse plugin because it’s a rock-solid membership platform, stable, and easy to use. And automated member self-service features will give members a smooth experience.

As a customer of Elggzone you’ll have the “My Account” page which gives a customer the ability to update their billing address, contact details, username and password, cancel their account and more.

On the basis of a business decision, it will no longer be possible to buy single themes or plugins. All products will be available through subscription. In return, the price of our Standard Subscription that includes full access to all our themes will be the same as the price was for a single theme.

Existing members who have made a single theme purchase will not be affected, they will retain their access to download updates and support.

Members who subscribe to the Elggzone Theme Club will continue on our Premium subscription equivalent to Elggzone Theme Club.

We are extremely pleased that the new module is now integrated and fully functional and we are confident that the change will be beneficial in the long run for our customers and for us. We hope that the transition will be as smooth as possible.

However, we are aware that changes of this kind can raise questions and concerns, please do not hesitate to contact us or comment on this post!

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